Returns & Exchanges
At IGN Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day hassle-free return window for all unworn items with original tags attached. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are intact, and include the printed return authorization slip inside.
Ship It Back
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing